Solution Status

For further updates about the Change Healthcare cybersecurity issue, please visit Change Healthcare Cyber Response.

For imaging solutions, please visit us at Change Healthcare Enterprise Imaging.

All Systems Operational

About This Site

If you are experiencing an issue not listed here, please contact Optum support. This site may not reflect status in real time, since status could be delayed.

As you may know, Change Healthcare is now combining with Optum. Throughout the brand migration process, both brand identities may be visible in our markets.

Enterprise Pharmacy System Operational
Universal Pharmacy Benefits Solution (UPBS) Operational
UPBS Analytics site Operational
UPBS Claims Manager site Operational
UPBS Claims Processing Operational
UPBS Configuration Manager site Operational
eRx Network Operational
Pharmacy Network Solutions Operational
Processing Alerts Operational
eRx Portal Operational
MedRx Operational
Revenue Cycle Management Operational
AbsoluteAR Operational
Converge Rx Operational
Data Solutions Operational
Exchange Dx Operational
Explore Dx Operational
Freedom Data Point of Service Operational
Network Solutions Operational
Point-of-Sale Rx Operational
Rx Assist Operational
Rx CardFinder Services Operational
Rx Edit Operational
SelectRx Operational
Software Solutions Operational
Third-Party Web Solutions Operational
Store-based Mail Orders Operational
Turn Rx Operational
Vaccination Record Operational
VerifyRx Operational
Pharmacy Benefits and TPA Operational
Medicaid Pharmacy Benefit Services Operational
Smart Commercial Pharmacy Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 17, 2024

No incidents reported today.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.